Please allow approximately 30-45 minutes to complete our online questionnaire / fact find.
This questionnaire must be completed in one sitting. The navigation buttons at the top of the form allow you to move between different sections, or revisit an already completed section.
In order to complete the questionnaire accurately, you should have to hand before you start:
- Details on investments, pension or personal
- Details on any protection policies (life insurance, income protection)
- Details on any investment property (rental income, purchase price, current value etc.)
- Details on any loans (interest rates, repayments)
Where you do not have accurate information or values, please use a best estimate. There is a notes section at the end of the form if you would like to add any explanatory notes relating to any information you have provided.
Before proceeding to the questionnaire, it is required for our regulators compliance purposes that you review and complete the declarations below.
Data Collection & Marketing
Generally, we may collect your data for one or more of the four reasons based on below;
1) To respond to your request(s) for advice or products or queries in relation to same.
2) Reviewing your financial, insurance or mortgage position or products as is prudent or required. 3) To recommend products that protects your lifestyle e.g. protecting your family in the event of death. 4) Planning your financial future e.g. retirement funding, savings and investment options.
We may advise you from time to time about products or services that may be of interest to you.
Here’s a sample list of the things we may contact you about*
- Tips and guides to help you get the most from the products you have or may purchase from us
- News about our company or industry including newsletters - Details of new products and services - Special Offers - Requests for your feedback
Detailed Customer Communication Policy
Detailed customer communication policy
We can communicate with you in various ways including e-mail, postal mail, phone, fax, SMS and social media. We will make sure our contact with you is relevant based on the information you give us.
If you consent to us contacting you, please tick below to say how you would like us to contact you:
Contact Method (select at least one)
Profiling and Automated Decision Making
Profiling - Financial advisors use profiling in their business. The main categories are:
a) Risk profiling.
b) Profiling for marketing purposes. c) Establishing affordability and providing quotations for financial services and product
a) Risk Profiling
To establish a customer’s attitude to investment risk (relates to pensions and investments) advisors have automated calculators which calculate the customers’ attitude to various levels of risk having answered a series of questions.
b) Profiling for marketing purposes*. When we seek to contact you about other services, as outlined above * we run automated queries on our computerised data base to establish the suitability of proposed products or services to your needs.
Please confirm your agreement to this type of profiling for marketing purposes below
c) Establishing affordability and providing quotations for financial services products.
Our Regulator, The Central Bank of Ireland, requires that we establish a customer’s ability to afford the cost of a financial or mortgage product before proceeding with a transaction. We have automated processes which assist us profile and calculate a customer’s net disposable income from the information that customers provide to us in relation to their gross income, family expenses, taxation and commitments etc.
Additionally, we have automated processes that enable us to calculate the costs of products including protection insurances and mortgages. These costs can vary between customers depending on matters such as age, term of a proposed product, type of product and product features. A customer’s health may also have a bearing.
Your Data Protection
Your privacy is a priority for us, so we will always make sure you are in control of everything we do with your personal information.
You can opt out just as easily as you have opted in, by responding to our communication with “Unsubscribe” in the subject line. Or you can opt-out at any time by contacting us at firstname.lastname@example.org or by calling us on 01 6614800.
Client Disclosure Requirements: I/we are aware that when completing proposals customers are required to disclose medical details or history and previous insurance claims made for the type of insurance sought. Failure to do so may result in; i) a policy may be cancelled.
ii) claims may not be paid.
iii) difficulties may be encountered in trying to purchase insurance elsewhere.
Please confirm you understand the above
Third Party Permissions
Do you wish to give us permission to share your financial information with a third party? (spouse, child, executor, accountant, etc.)